Shop FAQ

A few things to know

Questions about your order? Start here.

When will my order ship?

Everything is made to order. Your order will ship within 1–5 business days. Delivery time is additional.

How do you ship?

I ship via UPS. You’ll receive tracking information by email when your order is on the way.

What if my order arrives damaged?

Please email me within 14 days if something arrives damaged or there’s a problem with your order.

contactus@utopia-vibes.com

Can I shop in person?

Yes! You can find a selection at Poplar & Payne, 4934 Poplar Avenue, Memphis, TN 38117.

Selection and pricing may vary by location. Check the store’s hours before you visit.

Have another question? Get in touch.